SMS Privacy Policy

Last Updated: [Insert Date]

Connect Quick (“Connect Quick,” “we,” “our,” or “us”) is committed to protecting your privacy. This SMS Privacy Policy explains how we collect, use, store, and protect information when you opt in to receive text messages from us.

1. SMS Consent & Opt-In

By providing your mobile phone number and affirmatively opting in through our website, web forms, booking forms, or other communication channels, you expressly consent to receive SMS and MMS messages from Connect Quick.

Messages may include, but are not limited to:

Appointment confirmations and reminders

Service updates and follow-ups

Customer support responses

Business-related notifications

Consent is not a condition of purchase.

2. Message Frequency

Message frequency varies based on user interaction, account activity, and service needs.

3. Opt-Out Instructions

You may opt out of SMS communications at any time by replying STOP to any message.

Upon opting out, you will receive a confirmation message and no further SMS messages will be sent unless you re-opt in.

For assistance, reply HELP or contact us directly.

4. Data Collected

We may collect the following information:

Mobile phone number

Message interaction data (delivery status, timestamps, responses)

We collect only what is necessary to deliver SMS communications related to our services.

5. Data Use

Collected information is used solely to:

Send requested SMS communications

Provide customer service and support

Improve communication delivery and system performance

We do not use SMS data for third-party advertising or unrelated marketing.

6. Data Sharing & Disclosure

No mobile information will be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

Information may only be shared:

With SMS service providers strictly for message delivery

If required by law, regulation, or legal process

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, misuse, loss, or disclosure.

8. Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

9. Changes to This Policy

We reserve the right to modify this SMS Privacy Policy at any time. Updates will be posted on our website with the revised effective date.

10. Contact Information

If you have questions about this SMS Privacy Policy or your data, contact:

📧 [email protected]